If
an agent is bridging and receives the “Input Check” message after they have
verified that the bridge path and settings are correct.
We should then verify that Internet explorer is set up correctly using Step
2 of the 1-2-3-Go set up procedure. If this does not work then you
will need to reset the advanced settings of I.E.
Open a session of Internet Explorer and select "Tools" then "Internet Options".
Click the Advanced tab, click Restore Defaults button and then click OK
Close all browsers and then re-launch Interlink
using the Go Utility on your desktop and resubmit bridge
settings.